Privacy Policy and SMS Terms and Conditions

Comfortly Air Conditioning

LLC (“we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy

explains how we collect, use, and disclose your information when you visit our website

,https://callcomfortly.com/ and your rights regarding that information.


1. Information We Collect

We may collect information about you in the following ways:

a. Personal Information

We collect personal information that you voluntarily provide when you:

Fill out forms

Schedule appointments

Subscribe to services

Contact us

This may include:

Name

Email address

Phone number

Any other information you choose to provide

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Operating system

Pages visited

Date and time of visit

We may use cookies and similar technologies for this purpose.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services

Process appointments and manage your account

Communicate with you (including updates and marketing, if applicable)

Analyze website usage and improve user experience

Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell your personal information.

We may share your information in the following cases:

a. Service Providers

We may share data with trusted third-party vendors who help operate our business.

b. Legal Requirements

We may disclose information if required by law or valid legal request.

Important SMS Privacy Note

We do not share your phone number or SMS consent with third parties for marketing purposes.

4. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Correct inaccurate or incomplete data

Delete your personal information (subject to legal exceptions)

Request Data Portability (receive your data in a structured format)

Opt-Out of certain data uses

To exercise these rights, contact us using the details below.

5. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.

6. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised effective date.

7. Contact Us

If you have questions about this Privacy Policy, contact us:

Website: https://callcomfortly.com/

Email: [Insert Your Email]

Phone: [Insert Your Phone Number]

Address: [Insert Your Business Address]

By using our website, you agree to this Privacy Policy.

SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers collected through the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you consent to receive SMS messages from Comfortly, you may receive:

Appointment reminders

Follow-up messages

Service-related updates

Example:
“Hello, this is a reminder of your upcoming appointment with Comfortly on [Date] at [Time]. Reply STOP to opt out at any time.”

3. Message Frequency

Message frequency may vary depending on your interaction with us.

Example:
“You may receive up to 2 SMS messages per week regarding appointments or account updates.”

4. Potential Fees
Standard message and data rates may apply based on your mobile carrier’s plan. These charges may vary for domestic and international messages.

5. Opt-In Methods

You may opt in to receive SMS messages from Comfortly through:

Verbal consent during a conversation

Submitting an online form on https://callcomfortly.com/

Filling out a paper form

6. Opt-Out Method

You can opt out at any time by:

Replying “STOP” to any SMS message

Contacting us directly to request removal

7. Help

If you need assistance:

Reply “HELP” to any message

Or visit: https://callcomfortly.com/

8. Standard Messaging Disclosures

Message and data rates may apply

You can opt out anytime by texting STOP

For help, text HELP or visit our website

Message frequency may vary